
FAQ
Frequently asked questions
JJMedia sells new Google and Android TV boxes and sticks designed for seamless streaming. We focus on delivering high-end Android systems, offering more advanced technology compared to traditional streaming devices. Our units provide greater storage and memory capabilities than built-in TV systems, giving you more flexibility and power. JJMedia devices are certified by Google TV OS and backed by Google Play Protect for added security.
At JJMedia, we focus on providing free streaming apps from Google and exclusive custom apps available only on JJMedia devices. We prioritize entertainment apps that offer free content, helping you save on monthly subscription costs. Each unit comes pre-loaded with free streaming apps, allowing you to stream right out of the box.
Additionally, our devices come with premium features like Google Assistant for voice control, Chromecast support for easy casting from other devices, and full access to the Google Play Store with all the popular apps you love.
Setting up your JJMedia device is simple! Just connect it to your TV using the provided HDMI cable, and power it up. Follow the instructions in the included booklet to connect to your Wi-Fi network. Once connected, you’ll be ready to start streaming with the pre-loaded apps right out of the box. If you run into any issues, our support team is here to assist!
Yes! When you first receive your JJMedia device, the first step is to connect it to your Wi-Fi network by following the included setup instructions. After that, you’ll need to sign in to the Google Play Store with a Google account (Gmail). If you don’t have one, you can easily create a Google account on any device and then sign into it on your JJMedia unit. Once connected, you’ll have full access to the Google Play Store, ready to download apps and enjoy your pre-loaded streaming services.
Yes, every JJMedia unit comes with a 2-month warranty from the date of purchase. After this period, customers have the option to sign up for JJMedia device coverage, which provides protection against damage or defects. This coverage ensures that your device will be replaced if any issues arise, giving you peace of mind while using your JJMedia unit.