JJMedia Streamer Devices & Returns
Streaming Device Shipping Policy
At JJMedia, we ensure your streaming device arrives safely and on time.
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Shipping Carrier: All orders are shipped via Canada Post
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Flat Shipping Fee: $15 on all orders
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Processing Time: Orders are processed within 1–2 business days
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Tracking: A tracking number will be provided once your order ships
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Delivery Area: We currently ship within Canada and select international regions
We’re committed to a smooth delivery experience—so you can start streaming without delay.
Return & Exchange Policy for Streaming Devices
We want you to love your JJMedia streaming device. If something isn’t right, we’re here to help.
Replacements
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All devices come with 60-day product coverage
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If your device has a functional issue within this period, we’ll send a free replacement
Refunds
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Refunds are available within 15 days of the purchase date
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After 15 days, only replacements are offered
Extended Coverage
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Get full replacement protection beyond 60 days by adding a JJMedia Device + Coverage Plan to your account
Simple. Fair. Hassle-free. We're committed to your satisfaction.